The 1and1 hosting is down for three consecutive days, hitting hard all sites of our network hosted there. 1and1 hosting is a shipwreck at a scale of Vasa, a huge Swedish warship sank after sailing about 1,300 meters into her maiden voyage. Support is non-existent, not considering the parody of a Philippinian call center sending incomprehensible responses randomly copied from script book. If you are persistent, you may get through Philippinian call center to elevate issue to US-based so called “system administrators”, ignorant youths mostly in their twenties, who only yesterday flipped hamburgers at McDonald’s. The typical answer of “system administrator” is to blame your website for overloading the system and recommend switching to more expensive (which does not mean more reliable) dedicated server package.
The worst part of it all is their lack of acknowledgement of the issue.